Global Capability
Centers

Global Capability Centers (GCCs), also called captive centers, innovation hubs, R&D centers, and global delivery centers, have become essential to India’s business landscape. 

Shaping the Future of Global Capability Centers

Global Capability Centers (GCCs), also known as captive centers, innovation hubs, or R&D centers, are dynamic spaces where global companies nurture top talent. Captive centers support the parent company, innovation hubs generate new ideas, and R&D centers enhance products and technologies. Together, they boost operational efficiency, drive innovation, and tackle global business challenges. These centers are essential for business growth, data-driven decision-making, and strategic innovation worldwide.

Our Offerings​

GCC Market Intelligence & Expansion

Insights into growth trends by sector, function, and city to evaluate new setups or expansions. Enabling you to identify the most strategic hubs for long-term success.

Leadership & Decision-Maker Mapping

Updated intelligence on 2,100+ GCC leaders for targeted business development. Helping you engage with the right stakeholders at the right time.

B2B Business Development Support

Account-level insights to personalize pitches and design ABM strategies. Driving faster deal conversions with sharper, insight-led approaches.

Talent & Capability Benchmarking

Comparative data on talent availability, cost, and maturity across GCC hubs. Supporting smarter workforce planning and operational efficiency.

Partnership & Ecosystem Development

Identify opportunities for outsourcing, co-innovation, and digital transformation. Building sustainable alliances to accelerate innovation and growth.

Custom Research & Dashboards

Tailored studies and real-time dashboards integrating GCC + external datasets for CXOs. Delivering actionable intelligence in a format that supports quick decision-making.

Industry-Wise Share of GCCs in India 

💻 Technology & IT

Leading global AI, cloud, and digital transformation initiatives.


📊 Consulting & Services

Delivering data-driven insights to optimize business decisions.


⚙️ Engineering & Manufacturing

Advancing product design, development, and R&D.

💰 Banking & Finance

Strengthening compliance, risk management, and fintech innovation.


⚕️ Health & Pharma

Accelerating drug discovery, clinical trials, and healthcare solutions.


🛒 Retail & E-Commerce

Enhancing customer experience and global supply chain efficiency.

The Journey of GCCs in India

Over the past two decades, Global Capability Centers (GCCs) in India have transformed from back-office support to innovation leaders. Starting in the 2000s with a focus on IT and cost efficiency, they evolved in the 2010s into hubs for analytics and engineering. Now in the 2020s, GCCs are adopting AI, cloud, and cybersecurity technologies. By the 2030s, India aims to be a hotspot for innovation, with GCCs driving automation and partnering with startups and universities for global solutions.

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